Service Quality

FCC’s audits of the fiber infrastructure validate the Network records, identifying access points as well as the capacity available for future upgrades.

By collecting and updating the plans and layout of fiber infrastructure as deployed, upgrades can be completed with minimum disruption and with reduced timeframes.

SLA Management of Fiber Infrastructure:

It all starts with the delivery of an agreed infrastructure consisting of adaptable components to ensure consistent connectivity at the expected speeds.

Conventionally, a network SLA typically focuses on discrete elements of service delivery; for example, packet loss, latency, jitter, availability, and so on, not only does the provider have to measure each component of each service, but it must also define the bottom-line outcome compiled from all the individual elements.

Analysis:

The fibre infrastructure supports every service offered across the network and as such is a critical part of the network. FCC tests and analyse the ability of the fibre to support the highest network standards from a Tier 1 level as well as planned future expansions,changes and additions to property.

Reporting and Portal:

Our reports are created by a digital report generation system, providing access to both Network Operators and Property Owners. It involves everything from the result of physical surveys, testing and delivery certificates, providing business case results and fibre service uptake from various Network Operators.

In our electronic portal match making can take place between End-Users and ISPs, ISPs and available Backhaul Suppliers in the same property.